Company Name: BC MOTOR CO
Seeking an experienced debt collector. Job Responsibilities As a Bilingual Collector you will be responsible for collecting delinquent customer accounts, addressing customer inquiries, and issues related to Financial Services or general service activity as well as General Office work. Additional collections responsibilities: Initiating outbound calls to customers with delinquent accounts to obtain commitments to pay, ensuring Financial Services goals are achieved Researching customer issues where required and following up with customers as quickly as possible to resolve problems Receiving inbound calls from customers inquiring on billing, account balance, and payment information, and general service issues Receiving inbound calls from customer with past due accounts, collecting payment or negotiating payment arrangements to bring their accounts up to date.
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